The Image One Difference
With so many janitorial franchises trying to make a name for themselves in the commercial cleaning industry, we knew we needed to provide both franchisees and customers something different to come out above the competition. We have developed a unique training and strategy system that prepares our franchise owners for nearly everything related to commercial cleaning services and how to operate their franchise. In addition, we offer support in several areas even beyond the training, such as purchasing and marketing. We are there for our franchisees 24/7. This, coupled with our emphasis on technology to communicate with customers and complete jobs smoothly, make us an ideal commercial cleaning services franchise to become a professional in the industry.
Our Unique, Modular Training Program
Every franchisee has to go through our training program, where they learn about the day-to-day cleaning operations as well as specialty care for floors and carpets. You will come to our training facility for one week and begin a modular training program that combines classroom, on the job, and on-site learning.
Our program uses state-of-the-art technology tools and top-tier training modules to prepare franchisees for the business. After this week and completion of the first module, our representatives will come out to your location to make sure you have retained what you learned and to provide assistance in sales and operations and help where most needed. Here are the three modules that are part of our training program:
Module 1
This first module is a series of classroom and on-the-job training that covers topics like goal setting, cleaning procedures, customer relations and sales, HR, and more. As a brand, we have a mission to have 100% customer satisfaction, and we train our franchisees to have the same mission in mind right from the beginning.
Module 2
This module is completed on-site prior to your grand opening. It is conducted in your own Image One territory. Here, you will learn more about lead generation, networking, and client sales. Understanding how to market yourself can put you above other janitorial franchises in your area, so this module is important to get your franchise started on the right foot.
Module 3
After your commercial cleaning services franchise is up and running, we will come back and visit within the first six months. When our representatives come, you will receive additional training that is focused on the core of the business’ procedures, which include key sales tactics and operational functions.
Incomparable Support for a Commercial Cleaning Services Franchise
After the training, we don’t just send our franchisees on their way. We are there for them 24 hours a day and seven days a week, literally. Our phone lines are always open to answer any questions, give any advice, and solve any problems that may arise with your new business. Since we work with commercial customers, most jobs are completed at night or outside traditional operating hours. This is why we offer support around the clock.
In addition to just being there to answer questions, we assist with a lot of other elements of the business as well. For starters, we provide a confidential operations manual that has a wealth of information about business procedures and cleaning techniques, and it has a step-by-step guide to our IntelliClean system, which is our cleaning process that has been perfected over our 30 years of experience. It is designed to use the utmost efficiency with our services and creates a balance between the customer’s budget and needs for services.
Beyond the manual, we offer purchasing and marketing assistance to ensure that you are getting the best products for the best price and putting yourself on people’s radar. Since we use products that are friendly to the environment, we help our franchisees find the perfect products to get the job done right. Our effective marketing tools and our Franchise Growth Model™ use different strategies that make us a flexible opportunity. Our franchisees can grow as much as they desire, and we will provide appropriate marketing materials to help them reach any level.
Why Image One?
We offer so much to get our franchise owners up and running. So many other janitorial franchises can’t compete with the training and support we have in place, and the systems and technology we utilize are also unmatched.
Find out how much it costs to get started with your own commercial cleaning services franchise today.
