Our franchise owners are experts in all things related to commercial cleaning. This isn’t to say that when franchise owners start their business that they’re experts, but with our easy and efficient business model, multiple revenue streams, a unique and modular training program, and ongoing support, we are able to turn anyone who wants to be involved in the commercial cleaning industry into a professional.
What It Takes to Run a Commercial Cleaning Franchise
Our investment comes with a lot of valuable resources that help you with your new business. We are considered a low-cost franchise, partly because our opportunity doesn’t have any site requirements. There are a lot of franchises out there that require you to have a storefront that meets brand guidelines and sells products in the store—ours isn’t like that. We are a service-based franchise, which means we offer a service to commercial customers. Our jobs are completed on-site, so there is no need to have a storefront simply for the day-to-day managerial and operational tasks that may come about.
It is the 21st century, and businesses are incorporating technology into everything they do – the same should go for the cleaning services industry. We use smartphones and tablets to communicate with customers, track tasks that need to be done on a daily basis, and perform electronic inspections of commercial properties.
In addition, we use multiple apps and software that help our franchisees complete their jobs efficiently. One of them is iFast, which is a web-based software that creates an easy way for customers to communicate with their Image One partner, and it keeps a permanent log book of all communications. This makes the life of the franchisee easier because they can reference any conversations they had with a specific client, and it makes the process transparent between the franchisor, franchisee, and customer.
We have created a proprietary app for our franchisees to use that makes staffing jobs easier because of our IntelliClean process that keeps up with industry standards.